NMG's people strategy, The Power of One, is built on the core concept of respect for one another, as well as a commitment to creating an environment where each associate is accepted, valued, and given an opportunity to achieve their personal best. In our first People Report, we detail the objectives, processes, and results of the Power of One strategy, which begins and ends with the voice of our associates.
We surveyed our associates on what they cared about most. The results?
- Flexibility
- Career development
- Total rewards
- An impact-oriented culture promoting Belonging, sustainability, and philanthropy
We assessed NMG’S policies and programs against these priorities – and invested more deeply into each of them. A few highlights include:
- NMG | WOW Way of Working, a forward-thinking working culture centered around flexibility
- Enhanced Parental Leave and Family Leave Plans
- New Talent Development programs in partnership with McKinsey and The Energy Project
- Established 2025 ESG Goals
Eighteen months later, we repeated the survey to measure our progress:
- Increased our employee net promoter score by 34%
- Recognized with multiple awards include best places to work for women and the LGBTQ+ community
- Improved our time to hire rate by 31%
—and we are still listening.
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“At NMG, we embrace a model that is not 'one size fits all'—but 'one size fits one.' This concept is what we call the Power of One — the way that we at Neiman Marcus Group empower each individual to be their best self, thereby fueling our greater collective strength.”
ERIC SEVERSON
CHIEF PEOPLE, ESG, & BELONGING OFFICER
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Our integrated approach to work includes our stores, distribution centers, each associate’s individual remote working locations, as well as our strategically designed Corporate Hubs in Dallas, New York City and Bangalore.
This remote-first hybrid work environment fosters a culture of innovation, creativity, and equity. Just as our integrated retail model meets customers anywhere they want, the same is true for our associates with our integrated work philosophy. Our teams choose the environment that enables them to do their best work, wherever, whenever, and however.
The “work wherever” aspect of NMG | WOW has become a key differentiator in making NMG an employer of choice for those seeking remote corporate roles, and for certain retail roles that focus on remote selling as part of our integrated approach to retail.
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