Ryan Ross, President, Neiman Marcus – Tasked with leading the company’s iconic brand. As a values-driven leader, Ross oversees the customer-centric business across the integrated luxury retailer’s three channels: in-store, online, and remote selling. He was appointed President of Neiman Marcus in August 2022, in a new dedicated role established to drive a seamless brand and customer experience supporting the brand’s strategy – The Luxury of a Relationship.
Katie Anderson, Executive Vice President, Chief Financial Officer – Tasked with overseeing all financial functions for Neiman Marcus Group as well as risk management, real estate, supply chain, and the company’s growth execution and strategy, Revolutionizing Luxury Experiences.
Ann Marie Janke, Senior Vice President, Chief Information Officer – Tasked with providing leadership to enterprise programs as Neiman Marcus Group continues to deliver exceptional products and services by enabling investments in data and technology.
In April 2022, Neiman Marcus Group announced a global strategic partnership with Farfetch Platform Solutions (FPS) to re-platform the Bergdorf Goodman website and mobile application.
Through this global expansion, NMG is optimistic the company will continue to see additional online growth through new international customers.
As part of this partnership, Farfetch made a $200M minority investment in NMG. In May 2022, NMG announced the company closed on the transaction and intends to use the proceeds to continue to further accelerate growth and innovation across the business through investments in technology and digital capabilities.
Neiman Marcus Group is making a more than half-billion investment over the next three years to support the company’s integrated luxury retail strategy.
Technology investments such as the acquisition of Stylyze poise NMG to strengthen its connections with customers and its unique, differentiated position as an integrated luxury experience leader.
Plan to invest $85 million in our supply chain innovation over the next two years, specifically in our systems and our fulfillment centers.
The Company is making investments in more than 25 key technologies, giving the Company enhanced capabilities across key customer experience moments including search and browse, product recommendations, financing, order tracking and returns, promotions, loyalty and ratings and reviews.
In April 2019, Neiman Marcus acquired a minority stake in FASHIONPHILE.
Current number of FASHIONPHILE Selling Studios:
Palo Alto, San Francisco, Beverly Hills, Fashion Island, and NorthPark Dallas
Future Plans: In the next eight months, NMG plans to open 10 more FASHIONPHILE Selling Studios inside Neiman Marcus stores in the following markets:
Boca Raton, King of Prussia, Atlanta, Austin, Scottsdale, San Antonio, Las Vegas, Topanga, Troy and Northbrook.
Founded in 1999, FASHIONPHILE is the leader in buying and selling ultra-luxury pre-owned handbags and accessories online.
The recommerce pioneer ranked as one of the most searched fashion brands on Google in 2018 and is known for its never-ending inventory of the most coveted handbags, a direct buyout model, and best-in-class authentication.
As part of the partnership, Neiman Marcus and FASHIONPHILE offer new ways for both buyers and sellers to more easily participate in pre-owned.
Customers are able to not only receive an immediate quote for their items from FASHIONPHILE, but also immediate payment they can use that day to reinvest in new luxury fashion items at Neiman Marcus. Pre-owned merchandise will continue to be sold exclusively through FASHIONPHILE.com.