Number of brands we own: 4 (Neiman Marcus, Bergdorf Goodman, Last Call, Horchow) [Minority investment in Fashionphile]
Technology investments: 25
Year Founded: 1907
Number of Stores: 37
Number of Selling Associates: 3,000
Number of Corporate Associates: 1,200
Number of Brand Partners: About 5,000 (varies from season to season)
Year Founded: 1901
Number of Stores: 2
Number of Employees: 700
Number of Selling Associates: 500
Number of Corporate Associates: 200
Number of Brand Partners: About 1,000 (varies from season to season)
NMG Facts & Milestones
First luxury retailer to invest in resale market with minority investment in FASHIONPHILE (Apr. 2019, Press Release)
First luxury retailer to introduce a loyalty program for customers, InCircle, in 1984.
First luxury retailer to establish an e-Commerce website in 1999.
Digital team investing in over 25 data and machine learning technologies.
Development of Company’s first Environmental, Social and Governance Team in 2020 (Apr. 2021, Press Release).
Board Members: New Board joined in September 2020 (Bios)
Paul Brown (December 2020)
Geoffroy van Raemdonck
Key NMG Hires in 2021:
Bob Kupbens, EVP, Chief Product and Technology Officer - Tasked with developing new digital products and capabilities that enhance store, online, and omni-channel experiences at both brands. Kupbens will also accelerate the ramp up of NMG's advanced analytics capabilities, scale personalization of customer experience to a broader set of customers, and curate personalized assortments.
Paolo Riva, General Manager, Brand Partnerships & Merchandising - Tasked with ensuring Neiman Marcus further enhances the value we provide to brand partners through maximizing their access to our luxury customers, providing additional customer and assortment insights, and aligning on the renovation plans for six of our stores within the next 18 months.
Tatiana Birkelund, General Business Manager, Beauty and Jewelry - Provides dedicated leadership to our beauty and jewelry divisions working with our cross-functional teams and brand partners to deliver on our strategic framework, and provide our customers with a differentiated shopping experience.
Neiman Marcus Group is making a more than half-billion investment over the next three years to support the company’s integrated luxury retail strategy.
Technology investments such as the acquisition of Stylyze poise NMG to strengthen its connections with customers and its unique, differentiated position as an integrated luxury experience leader.
Plan to invest $85 million in our supply chain innovation over the next two years, specifically in our systems and our fulfillment centers.
The Company is making investments in more than 25 key technologies, giving the Company enhanced capabilities across key customer experience moments including search and browse, product recommendations, financing, order tracking and returns, promotions, loyalty and ratings and reviews.
In April 2019, Neiman Marcus acquired a minority stake in FASHIONPHILE.
Current number of FASHIONPHILE Selling Studios:
Palo Alto, San Francisco, Beverly Hills, Fashion Island, and NorthPark Dallas
Future Plans: In the next eight months, NMG plans to open 10 more FASHIONPHILE Selling Studios inside Neiman Marcus stores in the following markets:
Boca Raton, King of Prussia, Atlanta, Austin, Scottsdale, San Antonio, Las Vegas, Topanga, Troy and Northbrook.
Founded in 1999, FASHIONPHILE is the leader in buying and selling ultra-luxury pre-owned handbags and accessories online.
The recommerce pioneer ranked as one of the most searched fashion brands on Google in 2018 and is known for its never-ending inventory of the most coveted handbags, a direct buyout model, and best-in-class authentication.
As part of the partnership, Neiman Marcus and FASHIONPHILE offer new ways for both buyers and sellers to more easily participate in pre-owned.
Customers are able to not only receive an immediate quote for their items from FASHIONPHILE, but also immediate payment they can use that day to reinvest in new luxury fashion items at Neiman Marcus. Pre-owned merchandise will continue to be sold exclusively through FASHIONPHILE.com.