Ryan Ross

President of Neiman Marcus and Head of NMG Customer Insights 
He / Him / His 

Ryan Ross serves as President, Neiman Marcus (NM), responsible for leading the company’s iconic brand and Customer Insights for the group. As a values-driven leader, he oversees the customer-centric business across the luxury retailer’s three facets of integrated retail: in-store, online, and remote selling.

In August 2022, he was appointed President of Neiman Marcus, in a new dedicated role established to drive a seamless brand and customer experience supporting the brand’s strategy – The Luxury of a Relationship. Ryan brings his deep experience in these areas with previous leadership roles focused on integrated channel strategies, merchandising, marketing and customer migration.

Prior to joining NMG, Ryan was President of Williams Sonoma, where he was responsible for driving cross-channel product channel strategies, customer growth and evolving the relevancy of the brands. He previously held the position of EVP Marketing and Digital at HSN through the company’s acquisition by QVC. He also held leadership positions at Harrods, Pottery Barn and Gap, Inc.

Ryan received his B.S. in Management and Marketing from the University of Oregon.

He resides in Dallas with his husband, Robbie, and their three dogs. He is an advocate for The Trevor Project, No Kid Hungry, and Habitat for Humanity.